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Customer Discovery

VENTURE LAB | Customer Discovery

Validate your innovation and accelerate to market 

For faculty and graduate students/postdocs who have developed groundbreaking science or technology innovations, Venture Lab | Customer Discovery by NSF I-Corps offers essential training, funding, and mentorship for teams for early-stage ventures. This program guides teams through the crucial stages of customer discovery and solution validation. 

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NSF I-Corps Hub

Summer 2026

Venture Lab | Customer Discovery by NSF I-Corps is hosting a summer 2026 program consisting of 3 sessions held in-person at Yale Ventures from 4:30 to 6 PM; dinner will be provided. 

  • June 17
  • July 1
  • July 15

Applications close June 3

Who should apply?

Faculty and Grad Students/Post Docs who have developed a science or technology innovation.  A team approach is recommended including a technical lead (typically faculty) and an entrepreneurial lead (typically a student).

What you'll get

  • Training: Four sessions introducing the lean startup methodology and guiding teams through customer discovery research – customer, problem, solution and value proposition testing. 
  • Funding: Stipends of $1,500 are given to each team
    Acceptable Expense Policy
  • Mentorship and networking: Teams will receive mentorship from seasoned entrepreneurs and innovators. Teams may also utilize many other programs offered by the Hub-affiliated institutions.
  • Follow-on opportunities: Upon completion, Yale faculty-led teams are eligible for the national NSF I-Corps Teams program which provides an intensive 7-week training course and a $50,000 grant.
  • Other benefits include:
    • Attracting more innovative graduate students to your lab (for faculty).
    • Reassuring potential investors that you have engaged the customer and have reflected their feedback in the development of your innovation.
    • Identifying the first licensees or customers for your product.

When is the best time to attend I-Corps?

We encourage teams to apply early in the development of their innovation.  While customer discovery work can be done as early as the idea phase, typically it is most efficient when the initial research is complete or when a prototype or MVP has been developed.  Completing customer discovery before seeking outside investors is ideal.
 

Yale I-Corps Curriculum

Session #1 — In person · 90 minutes

  • Introduction to the program
  • Hypotheses, Market Navigator & Value Prop
  • Discussion guides and interviewing
  • Finding the right stakeholders to interview

Mentor Meeting #1 — Zoom · 45 minutes

  • Review value prop
  • Review discussion guide
  • Review list of interview targets and your strategy
✓ Complete 5 interviews before Session 2

Session #2 — In person · 90 minutes

  • Analysis of early interviews; when to pivot
  • Value Prop exercise
  • Ecosystem mapping — define your buyer, influencers, and all relevant stakeholders in the decision process

Mentor Meeting #2 — Zoom · 45 minutes

  • Review target list and interviews completed and scheduled
  • Review learnings to date — what are the signals? Are hypotheses holding?
✓ Complete at least 12 interviews before Session 3

Session #3 — In person · 90 minutes

  • Business Model Canvas lesson
  • Present ecosystem map drafts
  • Feedback on findings — 5 minutes each

Mentor Meeting #3 — Zoom · 45 minutes

  • Review completed interviews and brainstorm additional interviews needed to validate hypotheses

Wrap-up Meeting — Mentor & Instructor — Zoom · 45 minutes

No later than 7 weeks post kick-off

  • Complete all 20 interviews
  • Review all deliverables
  • Sign off for certificate